Lost your gas bill or it did not arrive? Type the consumer number from any old bill in the form above and your latest Sui gas bill opens in seconds. You can view it, print it for payment or save a copy, and it costs nothing. This guide also explains how to read your bill, how to pay it online, what to do about a wrong or high bill, and who to call in an emergency.
SuigasBill.pk is a free, unofficial service. We are not part of SNGPL, SSGC or OGRA.
Which Gas Company Sends Your Bill?
Two state-owned companies supply piped natural gas (Sui gas) to homes in Pakistan. Each has its own bill, its own consumer number format and its own website, so start by finding yours. The company name and logo are printed at the top of every bill.
SNGPL – Sui Northern Gas
Areas: Punjab, Islamabad, Khyber Pakhtunkhwa and Azad Jammu & Kashmir.
Sui Northern Gas Pipelines Limited says it serves more than 7.40 million consumers in north and central Pakistan.
SSGC – Sui Southern Gas
Areas: Sindh and Balochistan, including Karachi, Hyderabad and Quetta.
Sui Southern Gas Company Limited says it supplies 3.5 million customers in its two provinces.
How to Check Your Sui Gas Bill Online
The steps are the same whichever company supplies you:
- Pick your company. Use the left form for SNGPL or the right form for SSGC at the top of this page.
- Enter your consumer number. Copy it exactly as printed on an old bill, digits only, with no spaces or dashes.
- Press “Check Bill”. The amount, due date and main bill details appear in a few seconds.
- Open the complete bill. Click “View Complete Bill” to see the full copy with Print and Download buttons.
- Save it for next time. Tick “Save my Consumer Number” and the number is stored in your own browser, so next month it is one tap away.
Can I use the official websites instead?
Yes. Both companies let you view your bill free on their own websites, and both ask you to type the number from your bill. SNGPL's page is called Get Your Gas Bill on sngpl.com.pk and asks you to type a captcha. SSGC's page is viewbill.ssgc.com.pk. Our forms simply save you a few clicks. The step-by-step guides for each company are on the SNGPL bill and SSGC bill pages.
How to print or save the bill as PDF
On the complete bill, press Print to send it to a printer. To keep a soft copy, press Download, or choose “Save as PDF” as the printer on your phone or computer. A printed duplicate bill is the same bill your company issued, so a bank will accept it for payment.
Where to Find Your Consumer Number
The consumer number (some bills call it the customer number or account ID) is printed near the top of every gas bill. It does not change from month to month, so any old bill or bank payment receipt will do. The two companies use different lengths:
SNGPL bill
An 11-digit consumer number. SNGPL's online bill form will not accept more or fewer digits. More about SNGPL bills.
SSGC bill
A 10-digit customer number, as SSGC's own bill page asks for. More about SSGC bills.
Tip: do not confuse the consumer number with the meter number or a payment reference printed on a bank receipt. If the bill will not open, check that you typed the consumer number and the right number of digits.
Can You Check a Gas Bill by Name, CNIC or Meter Number?
No, and you should be careful of any website that says it can. The official SNGPL and SSGC bill pages only search by consumer or customer number. They do not offer a search by name, CNIC, address or meter number.
If you have lost your consumer number, try these in order:
- Look at an old bill, or a photo of one on your phone.
- Check a bank, app or wallet payment receipt, which usually shows the consumer number you paid against.
- Ask your landlord or the house owner, as the connection may be in their name.
- Call the helpline 1199 or visit your company's customer service centre with your CNIC and address. They can find your number for you.
Your CNIC still matters. SSGC asks customers to bring their original CNIC to a billing zone or customer facilitation centre to update the CNIC on their gas bill, and SNGPL's website has an “Update CNIC & Phone Number” option.
How to Read Your Gas Bill
Bill layouts differ between SNGPL and SSGC, but every domestic gas bill shows the same basic information:
- Consumer details: name, address and consumer number.
- Billing month and dates: the reading dates, issue date and due date.
- Meter readings: the previous and current reading. The difference is the gas you used.
- Gas consumed: shown in hm³. One hm³ (hectometre cubed) is 100 cubic metres.
- Charges: gas charges for your slab, a fixed monthly charge, meter rent and sales tax.
- Arrears and adjustments: any unpaid amount from earlier bills, or corrections.
- Amount payable: one amount within the due date and a higher one after it.
Types of gas bill
Not every bill is based on an actual meter reading. SNGPL lists four bill types:
- Normal bill: based on the actual meter reading.
- Estimated (provisional) bill: issued when the meter could not be read, for example if the meter glass is dirty, the meter is locked inside the house or the meter cannot be reached. It is adjusted on the next normal bill.
- Minimum bill: charged when use is zero or below the minimum level.
- Sticky or stopped meter bill: issued when the meter is out of order and cannot record gas. For homes, it is based on average seasonal use.
Read more in our guide to the types of Sui gas bill.
Gas Tariff: Protected vs Non-Protected Consumers
Gas prices for homes are set by OGRA, the Oil and Gas Regulatory Authority, through gas sale price notifications. The latest one listed on OGRA's website takes effect from 1 July 2025. It splits domestic consumers into two groups:
| Category | Who is in it | Fixed charge per month |
|---|---|---|
| Protected | Average use over the last four winter months (November to February) of 0.9 hm³ or less | Rs 600 |
| Non-protected | All other domestic consumers | Rs 1,500 up to 1.5 hm³; Rs 3,000 above 1.5 hm³ |
Meter rent of Rs 40 a month applies to both categories. Gas itself is charged in slabs, so the more you use in a month, the higher the rate. That is why winter bills can jump sharply. Keeping your winter use low also decides whether you stay protected.
Source: OGRA gas sale price notification effective 1 July 2025, as published on SSGC's Domestic Rates page. Prices change when OGRA issues a new notification, so check your bill for the rate actually applied.
For the full slab-by-slab rates, see our SSGC tariff guide.
How to Pay Your Gas Bill
You can pay your gas bill without queuing at a bank. In most banking apps and mobile wallets, go to Bill Payment → Gas, choose your company, enter your consumer number, check the amount and confirm. Each company lists its own payment channels:
SNGPL payment channels
- Internet banking and mobile banking
- SNGPL mobile app (ConnectOn)
- Easypaisa, JazzCash, U Account and other branchless banking apps
- ATMs and NADRA kiosks
- All scheduled banks
- GPOs and post offices
SNGPL also offers an Advance Payment Plan, where you pay ahead and earn a discount on the balance. SNGPL bill page
SSGC payment channels
- Internet and online banking
- Bank ATMs and bank call centres
- Mobile phone bill payments
- Credit cards
- Retail shops, petrol pumps and bill payment kiosks
- IVR and door-step cheque collection
Step by step: how to pay your SSGC bill.
Due date and late payment
Pay by the due date printed on the bill. After that date, a late payment surcharge is added and you must pay the higher “after due date” amount. Unpaid amounts carry forward as arrears and can lead to disconnection. Always keep the payment receipt or app transaction ID until the next bill shows your payment.
Gas Bill History and E-Bills
Your bill history helps you spot an unusual jump in use, check whether past payments were received, and back up a complaint. Use our separate history tools:
Get your bill by email or SMS
Both companies offer free e-bill registration on their official websites, so you are not left waiting for a paper bill. SNGPL's option is called Register – Email Bill / SMS Alert, and SSGC's is Register for E-Bill.
Wrong or High Gas Bill? How to Complain
Before you complain, check these common causes:
- Meter reading: compare the current reading on the bill with the reading on your meter today.
- Estimated bill: if the meter was not read, the bill may be provisional and will be adjusted later.
- Higher slab: a cold month can push your use into a more expensive slab.
- Arrears: an unpaid or late-posted payment from an earlier month.
- Hidden leak: a leak in the house line keeps the meter running. See the leak tests below.
If the bill is still wrong, register a complaint with your own company and write down the complaint number:
SNGPL complaints
Call 1199, or use Lodge Complaint and Track Your Complaint on sngpl.com.pk or the ConnectOn app. Billing complaints can be emailed to billing@sngpl.com.pk.
SSGC complaints
Call 1199, or use the complaints form on ssgc.com.pk. SSGC aims to resolve excessive or wrong billing complaints within 15 days and meter reading issues within 3 working days of your request.
New Gas Connection
New domestic gas connections are now given on the RLNG (imported, re-gasified LNG) tariff. Apply only through your company's official website, app or office, and pay any demand notice at a bank.
SNGPL new connection
SNGPL says new domestic connections are on the RLNG tariff only. It lists a refundable security of Rs 20,000 and a service line cost of Rs 1,500 (house up to 10 marla) or Rs 3,000 (above 10 marla), with no fee for submitting the application. Apply on sngpl.com.pk, in the ConnectOn app or at a customer services centre.
SSGC new connection
SSGC takes applications through Apply For New RLNG Domestic Gas Connection on ssgc.com.pk, where you can also check your new connection status.
Gas Leak Emergency and Safety Tips
Two simple ways to check your house for leaks
- Meter test: switch off every gas appliance at night and note the meter reading. Read the meter again in the morning before switching anything on. If the reading has changed, gas is leaking.
- Soap test: brush soapy water on the gas pipes and joints. Bubbles form where gas is escaping.
Never check for a leak with a match or flame. A leak also wastes gas that you pay for, so checking regularly helps keep your bill down.
Everyday safety
- Keep a window or vent open when using a gas heater or geyser, and never sleep with a gas heater running in a closed room.
- Turn off appliance valves when not in use, especially at night.
Leak tests adapted from SSGC's “Check your Gas Lines for Leakages” guidance.
Gas Company Helplines and Contacts
Use the official contacts below for bill errors, complaints and emergencies. We cannot change or correct bills.
| SNGPL (Sui Northern) | SSGC (Sui Southern) | |
|---|---|---|
| 24/7 helpline | 1199 | 1199 |
| Head office phone | 042-99082000-06, 042-99080000 | 021-99021000 |
| info@sngpl.com.pk customerservices@sngpl.com.pk billing@sngpl.com.pk (billing complaints) | info@ssgc.com.pk | |
| Head office | Gas House, 21-Kashmir Road, Lahore | ST-4/B, Block 14, Sir Shah Suleman Road, Gulshan-e-Iqbal, Karachi |
| Website | www.sngpl.com.pk | www.ssgc.com.pk |
Check Gas Bill by City
SNGPL Cities (Punjab, Islamabad, Khyber Pakhtunkhwa)
SSGC Cities (Sindh and Balochistan)
Not listed? Anywhere else in Punjab, Islamabad, Khyber Pakhtunkhwa or AJK, use the SNGPL bill checker. In the rest of Sindh and Balochistan, use the SSGC bill checker.
Why Is It Called “Sui Gas”?
The name comes from the Sui gas field in Dera Bugti, Balochistan. Pakistan Petroleum Limited (PPL) discovered it in 1952, and gas from Sui first reached Karachi in 1955, then Rawalpindi and the rest of the country. Sui was Pakistan's largest gas discovery, so “Sui gas” became the everyday word for piped natural gas, even though today's supply also comes from other fields and imported LNG.
Frequently Asked Questions
How can I check my Sui gas bill online?
Pick your gas company in the form at the top of this page, type the consumer number printed on any old bill and press the check button. Your latest bill opens in a few seconds, and you can then view, print or save the complete bill.
Which number do I need to check my gas bill?
You need the number printed on your old bill. SNGPL's bill page asks for an 11-digit consumer number. SSGC's bill page asks for a 10-digit customer number. The number stays the same every month.
Can I check my gas bill by name or CNIC?
No. The official SNGPL and SSGC bill pages only ask for the consumer or customer number, not a name, CNIC or address. If you have lost the number, look at an old bill or payment receipt, or call 1199 with your CNIC and address.
Can I check my gas bill with the meter number?
No. Neither company's online bill page searches by meter number. Use the consumer or customer number from an old bill instead.
Is a duplicate gas bill valid for payment?
Yes. The duplicate is a copy of the same bill the company issued, so you can pay it at a bank, in a banking app or through a mobile wallet using the same consumer number. Checking or printing a duplicate bill is free.
How do I know if my gas company is SNGPL or SSGC?
It depends on where you live. SNGPL supplies Punjab, Islamabad, Khyber Pakhtunkhwa and Azad Jammu & Kashmir. SSGC supplies Sindh and Balochistan. The company name and logo are also printed at the top of your bill.
What does hm³ mean on a gas bill?
hm³ stands for hectometre cubed. One hm³ equals 100 cubic metres of gas. Gas tariff slabs are set in hm³ per month, so this figure decides which slab your bill falls in.
What is a protected gas consumer?
Under OGRA's gas price notification effective 1 July 2025, a protected domestic consumer is one whose average gas use over the last four winter months (November to February) was 0.9 hm³ or less. All other domestic consumers are non-protected and pay higher rates and a higher fixed charge.
Why is my gas bill so high this month?
Common reasons are higher winter use that pushes you into a higher slab, an estimated (provisional) bill when the meter was not read, unpaid arrears from an earlier bill, a hidden leak in your house line, or a change from protected to non-protected category. Compare the meter readings on the bill with your own meter, then complain to your company if the reading is wrong.
What happens if I pay my gas bill after the due date?
A late payment surcharge is added, and the bill shows a separate, higher amount payable after the due date. Unpaid bills also carry forward as arrears and can lead to disconnection, so it is best to pay before the due date.
How do I register a complaint about my gas bill?
Call 1199, the helpline number for both SNGPL and SSGC, or use your company's online complaint form. Keep your consumer number ready and note the complaint number you are given so you can follow it up.
What should I do if I smell gas?
Do not light a match or flame and do not switch electrical items on or off. Close the gas valve, open doors and windows, move everyone outside and call 1199 from a safe place.
Can I get my gas bill by email or SMS?
Yes. Both companies offer free e-bill registration on their official websites. SNGPL calls it Register - Email Bill / SMS Alert, and SSGC calls it Register for E-Bill.
Is SuigasBill.pk an official SNGPL or SSGC website?
No. SuigasBill.pk is a free, unofficial service that helps you open your bill quickly. It is not run by or connected to SNGPL, SSGC or OGRA. For bill corrections and complaints, always contact your gas company directly.
About SuigasBill.pk
SuigasBill.pk is a free, unofficial service for Sui gas consumers across Pakistan. We are not part of, or connected to, SNGPL, SSGC or OGRA. We cannot change, correct or collect payment for any bill. For corrections, complaints and emergencies, contact your gas company on 1199. Questions about this site? Contact us or read our privacy policy. More guides are on our blog.