Islamabad Gas Bill Online – SNGPL Bill Islamabad

How to Check Your Islamabad Gas Bill

1. Find the Account ID on an old bill. It's the 11-digit SNGPL consumer number, printed under your name and again in the top-right box.
2. Type it in the form above, digits only, and tick Save my Consumer Number if this is your own device.
3. Press Check SNGPL Bill to see the billing month, the amount payable within the due date, and the due date.
4. Open the full bill to print it or save it as a PDF. A printed copy is accepted for payment like the original.

The same number also works on Get Your Gas Bill at sngpl.com.pk and in SNGPL's ConnectOn app. For a full walkthrough, bill sections and tariff, read our main SNGPL bill guide. To compare earlier months, use the SNGPL bill history tool.

SNGPL Offices in Islamabad

These are the SNGPL offices in and around Islamabad, as listed on SNGPL's Locate SNGPL Customer Care Centers page:

The I-9 office is in the Industrial Area. Residents of the older sectors may find the G-6 complaint centre closer for meter and supply complaints.

Areas Covered by SNGPL Islamabad Region

The Islamabad region stretches well beyond the city. SNGPL lists offices under it in Murree and Kahuta, in Wah Cantt, Taxila and Hassanabdal, and across Attock district: Attock, Fateh Jang, Pindi Gheb, Hazro and Jand. Rawalpindi city is not part of it. SNGPL runs a separate Rawalpindi region from GT Road.

Islamabad or Rawalpindi Region?

Many people living across the twin cities aren't sure which SNGPL office to approach. SNGPL's own office list puts sectors of Islamabad, Barakahu, Murree and Kahuta under the Islamabad (I-9) region. Rawalpindi city, Rawalpindi Cantt and Satellite Town fall under the Rawalpindi region. If you're still unsure, call 1199 with your consumer number.

Paying Your Islamabad Gas Bill

You don't need to visit an office to pay. SNGPL accepts payment through internet and mobile banking, its ConnectOn app, Easypaisa, JazzCash, U Account and other branchless banking apps, ATMs, NADRA kiosks, all scheduled banks and post offices (GPOs). Pay the “payable within due date” amount on time. After the due date, the bill shows a higher amount that includes a late payment surcharge. If you prefer to go in person, SNGPL's distribution offices list their hours as 8:00 am to 5:00 pm Monday to Thursday and 8:00 am to 5:30 pm on Friday, with a midday break.

Islamabad Gas Bill Complaints, Low Pressure and Leaks

• Online: open Lodge Complaint on sngpl.com.pk or in ConnectOn, choose ISLAMABAD as the district, then your city. Complaint types include high gas billing, incorrect meter reading, bill not received, payment not reflected, low pressure and gas stop. Track it later with Track Your Complaint.
• Phone: SNGPL's helpline is 1199. You can also call or visit the Islamabad Regional Office (I-9) on 051-9257736.
• Gas leak: don't use any flame or electrical switch. Close the valve, open doors and windows, leave the building and call 1199 from outside.

New Gas Connection in Islamabad

New domestic connections in Islamabad are only on SNGPL's RLNG tariff. Apply online at sngpl.com.pk, in the ConnectOn app, or at the Islamabad Regional Office (I-9). You'll need your CNIC, property title documents and a neighbour's consumer number. Charges, documents and the fast-track option are explained on our SNGPL new connection section.